Terms of Service
These Terms of Service ("Terms") govern your use of the Reloggly applications and website (the "Service"), operated by Reloggly ("we", "us"), a service run by a sole proprietor established in the Republic of Cyprus. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
Reloggly is a personal memory system: you capture notes, voice recordings, photos, and files, and the Service uses AI to organize them into searchable context, answer questions about them, extract tasks, and generate reports. Features may change as the Service evolves, and some features may be offered in beta or preview form.
2. Eligibility and your account
- You must be at least 16 years old to use the Service.
- You must provide accurate registration information and keep it up to date.
- You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at support@reloggly.com if you suspect unauthorized access.
3. Your content
You retain full ownership of everything you add to the Service — notes, voice recordings, images, files, and messages ("Content").
So that the Service can function, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, process, and display your Content — including transmitting it to our AI provider (the Google Gemini API) for transcription, analysis, and search indexing — solely to operate, provide, and improve the Service for you. This license ends when you delete the Content or your account, subject to the retention periods described in the Privacy Policy.
We do not use your Content to train AI models, and we do not share it with third parties except as described in the Privacy Policy. You are responsible for having the necessary rights to any Content you upload.
4. AI features
The Service uses artificial intelligence. AI-generated output — transcripts, answers, summaries, tags, tasks, profile facts, and reports — may be inaccurate, incomplete, or misleading. It is provided for personal organization and convenience only and is not medical, legal, financial, or other professional advice. You are responsible for verifying AI output before relying on it.
5. Acceptable use
You agree not to:
- use the Service for any unlawful purpose or to store or distribute unlawful content;
- upload malware or content designed to harm the Service or other users;
- infringe the intellectual property, privacy, or other rights of others;
- attempt to gain unauthorized access to the Service, other accounts, or our infrastructure;
- circumvent rate limits, probe, scan, or test the vulnerability of the Service without authorization;
- reverse engineer, decompile, or resell the Service, or use it to build a competing product;
- use automated means to scrape or bulk-extract data from the Service other than through interfaces we provide.
6. Fees
The Service may currently be offered free of charge during its early-access period. We may introduce paid plans in the future; if we do, pricing and billing terms will be presented to you before you are charged, and purchases made through the Apple App Store or Google Play are also subject to the respective store's payment terms.
7. Our intellectual property
The Service — including its software, design, and the Reloggly name and branding — is owned by us or our licensors. Except for the rights expressly granted to you in these Terms, no rights in the Service are transferred to you.
8. Termination
You may stop using the Service at any time and may request deletion of your account as described in the Privacy Policy. We may suspend or terminate your access if you materially violate these Terms, if required by law, or if we discontinue the Service — in the last case we will give you reasonable advance notice and an opportunity to export your Content where feasible.
9. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that Content will never be lost — keep copies of anything irreplaceable.
10. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose or EUR 50. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
11. Apple App Store and Google Play terms
If you obtained the app through the Apple App Store or Google Play, the following also applies:
- These Terms are an agreement between you and Reloggly only — not with Apple Inc. or Google LLC — and Apple and Google are not responsible for the app or its content.
- Your license to use the app is limited to a non-transferable license to use it on devices you own or control, as permitted by the applicable store's usage rules.
- We, not Apple or Google, are solely responsible for the app, its maintenance and support, any product warranties, and addressing any claims relating to the app — including product liability, regulatory compliance, consumer protection, and intellectual property claims.
- If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the app.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12. Changes to these Terms
We may update these Terms as the Service evolves. For material changes we will notify you in the app or by email before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
13. Governing law
These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law rules, and disputes are subject to the jurisdiction of the courts of the Republic of Cyprus. If you are a consumer, you also benefit from any mandatory consumer-protection provisions of the law of the country where you reside, and you may bring proceedings in the courts of that country where applicable law so provides — nothing in these Terms deprives you of those protections.
14. Contact
Reloggly
Operated by a sole proprietor established in the Republic of Cyprus
Email: support@reloggly.com
Website: reloggly.com