Support

Questions, problems, or feedback about Reloggly? We are happy to help.

Contact us

Reporting a problem

To help us resolve issues quickly, please include:

• your device and operating system (e.g. iPhone 15, iOS 19);
• the app version (shown in Settings);
• what you were doing when the problem occurred;
• a screenshot or screen recording, if possible.

Frequently asked questions

How does Reloggly process my notes, voice recordings, and photos?

Your content is processed by the Google Gemini API on our behalf to transcribe voice notes, analyze images, generate answers and summaries, and power semantic search. It is not used to train AI models and is never sold or used for advertising. See our Privacy Policy for details.

How do I delete my account and data?

Open Settings in the app and choose "Delete account" — this permanently removes your account together with all content, media files, and derived data. You can also email support@reloggly.com from the address associated with your account and we will delete it for you. See our account deletion page for the full details.

Can I get a copy of my data?

Yes — email us at support@reloggly.com and we will provide an export of your data.

Does the app work offline?

You can capture notes offline; they are queued on your device and synced when you are back online. AI features (transcription, chat, search) require a connection.

Which languages are supported?

The interface is available in English, Russian, German, French, Italian, Spanish, Polish, Dutch, Romanian, Portuguese, and Czech. You can capture notes in any language.

I forgot my password.

Use "Forgot password" on the sign-in screen — we will email you a reset code. If you no longer have access to your email, contact support.

Legal

Privacy Policy · Terms of Service